Maintenance & Support
Always by your side, day to day
DBM, Partner in your growth
Because we want our clients to succeed and reach their goals.
Making a website isn’t an end in itself, even a very successful one ! When you call on us to work on your digital strategy, we see beyond the technical or even marketing dimension. You have company and brand objectives, we advise you to achieve them.
We are committed to being at your side every day, communicating very regularly with you to understand how your needs evolve and to be proactive. That’s why, at DBM, you know personally the team working on your platform and always have a dedicated project contact.
Preventive maintenance & monitoring
The first area in which we support you on a daily basis is preventive maintenance and technological & legal monitoring.
Our infrastructures are continuously monitored to ensure high availability of your tools. We carry out technical updates to our servers and the solutions that we maintain.
Furthermore, we are constantly alert to events that may impact your platform : GDPR changes, security updates for any of the CMS we use…
Nothing escapes us and we make sure your system is always at its best !
Utilization of our partner network
The DBM team collectively has very sharp expertise in web marketing.
However, there are around us many disciplines and different skills that it’s not possible to master entirely in‑house. That is why at DBM we have chosen to surround ourselves with the best specialists in the following disciplines :
SEO / SEA
Content writing
Translation
Logistics solutions
Payment solutions
We rely on their talents both to deploy our own digital strategy and to benefit our clients.
Measurements, optimization & continuous improvement
You know, when creating your website, we take care over every detail so that it is high performing. Now a continuous improvement process must be put in place.
Based on the study of user behavior and data analysis, we evolve your site in an iterative logic.
Our expertise leads us to perform the following activities :
- SEO / SEA review with our partners
- Behavior analysis (heatmap, scrollmap, etc.)
- A/B testing
- Implementation of inbound and outbound marketing tools
- Performance optimization
- Analysis and tracking of your KPIs
- Recommendation of tools to aid transformation
