Maintenance & Support
Always by your side, every day
DBM, Partner in your growth
Because we want our customers to succeed and achieve their goals.
Creating a website isn’t an end in itself, even a very successful one ! When you contact us to work on your digital strategy, we see beyond the technical or even marketing dimension. You have business and brand objectives, we advise you to achieve them.
We are committed to being at your side every day, communicating very regularly with you to understand how your needs evolve and to be proactive in suggesting solutions. That’s why, at DBM, you personally know the team working on your platform and always have a dedicated project contact.
Preventive maintenance & monitoring
The first area in which we support you on a daily basis is preventive maintenance and technological & legal monitoring.
Our infrastructures are continuously monitored to ensure high availability of your tools. We carry out technical updates to our servers and the solutions that we maintain.
Furthermore, we are constantly alert to events that may impact your platform : GDPR changes, security updates for any of the CMS we use…
Nothing escapes us and we make sure your system is always at its best !
Leveraging our network of partners
The DBM team collectively possesses highly specialized expertise in web marketing.
However, there are around us many disciplines and different skills that it’s not possible to master entirely in‑house. That is why at DBM we have chosen to surround ourselves with the best specialists in the following disciplines :
SEO / SEA
Content writing
Translation
Logistics solutions
Payment solutions
We leverage their talents both to deploy our own digital strategy and to benefit our clients.
Measurement, optimization & continuous improvement
You know, when creating your website, we take care over every detail so that it is high performing. Now a continuous improvement process must be put in place.
Based on the study of user behavior and data analysis, we evolve your site in an iterative logic.
Our expertise leads us to perform the following activities :
- SEO / SEA review with our partners
- Behavior analysis (heatmap, scrollmap, etc.)
- A/B testing
- Implementation of inbound and outbound marketing tools
- Performance optimization
- Analysis and tracking of your KPIs
- Recommendation of tools to support the transformation
