agence de création digitale

Digital Accessibility Audit

De Bussac Multimédia, your accessibility expert.

Our Digital Accessibility Expertise.

What is an accessibility audit ?

Digital accessibility is not just a legal obligation : it’s a strong commitment to inclusion and equal access to information. A website must be designed for everyone, without exception.

Digital accessibility means ensuring everyone can browse, understand and use your website.

 

A digital accessibility audit allows you to assess the level of compliance of your website or application with the RGAA and WCAG standards. This process identifies barriers faced by people with disabilities and establishes an action plan to improve digital inclusion. DBM De Bussac Multimédia supports you in this technical evaluation with a proven methodology, from analysis to writing your accessibility declaration.

 

A digital accessibility audit is a deep technical analysis carried out by experts on a representative sample of pages of your website. This expertise relies on the 106 criteria of the RGAA to examine every component of your digital interfaces. The process begins with defining a precise scope including required pages such as the homepage and legal notices.

 

Our auditors use specialized tools like ARA to perform their tests and identify technical non‑conformities. At the end of this evaluation, you receive a detailed audit report with prioritized corrective recommendations. A feedback meeting is held to explain the results and establish a corrective action plan suited to your technical teams.

106 criteria to respect : 3 possible outcomes.

Non‑compliant accessibility

If no audit has been carried out or if the result is under 50 %.

Partially compliant accessibility

If the audit result is over 50 %.

Fully compliant accessibility

If the audit result is equal to 100 %.

DBM

Our WCAG & RGAA audit methodology.

Since June 2025, French law requires public sites and certain companies to make their online services accessible to everyone. This is part of the legal framework established by the law of February 11, 2005 for equality of rights and chances. The RGAA (Référentiel Général d’Amélioration de l’Accessibilité) is the official document published by the French government that defines digital accessibility rules to be followed for websites, intranets, mobile applications and public digital services. Concretely, the RGAA is the French implementation of the international WCAG (Web Content Accessibility Guidelines) standards. WCAG lays out the major global principles of digital accessibility : content must be perceivable, operable, understandable and robust. RGAA translates these principles into 106 criteria adapted to the French legal framework. Any concerned site must publish a conformity declaration and be able to prove its actions. Our mission : to guide you through each stage, from audit to achieving full digital compliance. Whether you are already a client of the agency or you’re approaching us for a one‑off audit, compliance, or training need, our team is here to guide you step by step toward a more accessible web.

Who is concerned ?

  • Public services : central and local administrations, territorial authorities, public institutions, health sector, social & cultural services …
  • Private companies exceeding €2M and having more than 10 employees, in any sector : banking, insurance, e‑commerce, telecom, transport & mobility, energy, services …
  • Associations : medical‑social organisations like ESAT, social or cultural associations such as NGOs …

But also all organisations that care about their image and user experience, because making a site accessible also improves its usability, SEO, and social impact.

Why is it important to carry out an accessibility audit ?

In France, there are 12 million people with disabilities (source : INSEE), that is one in six French people who are directly impacted by difficulties in digital access (visual, auditory, motor or cognitive disabilities).

 

An audit allows you to :

  • Measure your official conformity rate via Ara numérique
  • Identify precisely non‑compliance points
  • Prioritize actions to take
  • Comply with regulations and avoid legal risks
  • Promote an inclusive approach to your users and partners

Therefore this audit is the essential starting point to make your site accessible and compliant thanks to our clear and proven methodology.

Thinking about accessibility from the UX/UI design phase

Accessibility should not be a last‑minute fix, but a reflex already during the UX/UI design phase. At DBM De Bussac Multimédia, we integrate accessibility from the very start of design.

 

Result : your users benefit from a site that is clear, easy to use and pleasant for everyone, including people with disabilities. This approach reduces correction costs, improves natural referencing, optimizes conversions and enhances your brand image. By thinking inclusively from the outset, you gain both in compliance, performance and credibility.

The steps of an accessibility audit by DBM De Bussac Multimédia :

  1. Audit : analysis of your templates and review of the 106 RGAA criteria.

  2. Official evaluation : entering data into Ara numérique to obtain a certified score.

  3. Compliance declaration : publishing your official compliance status on Ara numérique.

  4. Report & roadmap : delivery of a full report to guide you through improvement and help you exceed the 51 % threshold.
    This report includes :

    • Detailed analysis grid : each criterion is reviewed and documented, with real examples of the issues encountered.

    • Actionable recommendations : tailored solutions (technical, design, editorial) to address each issue efficiently.

    • Prioritization of actions : issues are ranked by impact on the user experience.

    • Realistic timeline : tasks grouped and scheduled according to your resources.

    • Collaborative roadmap : a shared tool between your team and ours to monitor and guide progress.

  5. Remediation : support with technical and editorial corrections.

  6. Counter-audit : a second audit to confirm progress and generate an updated declaration on Ara numérique.

  7. Visibility : building an “Accessibility” page on your site to share your progress and multi-year plan.

Why choose DBM De Bussac Multimedia ?

  • Recognized expertise : an experienced team that knows both RGAA standards and the digital constraints of real projects

  • Proven methodology : official tools, structured processes and concrete results

  • Human support : we also offer awareness and training workshops for your teams

Make accessibility an asset : legal compliance, better user experience, and a stronger brand image.

The 4 principles of accessibility

  • Perceivable : content must be presented in a way that users can perceive (text, visuals, audio…).

  • Operable : users can navigate the interface using a variety of tools like screen readers or keyboard navigation.

  • Understandable : content is clear and functionalities behave in expected ways.

  • Robust : code works across current and future technologies without breaking accessibility.

These 4 principles are the pillars of WCAG and RGAA audits.

Accessibility helps your SEO

Beyond legal compliance, accessibility has real business benefits.

  • +20 % traffic : accessible websites rank better thanks to improved semantics and code quality

  • +35 % conversion rate : usability gains benefit all users, not only those with disabilities (source : e‑commerce studies)

 

Contact DBM De Bussac Multimedia and let’s work together to make a performant, inclusive website.