E‑commerce Solutions
At DBM, there’s no standard shop or off‑the‑shelf solution.
Tailored solutions made for you
We analyze your needs in detail to deliver a unique implementation that meets your expectations and objectives.
Because it’s technology that should adapt, not the client.
For 20 years, DBM has built online stores: for brands or resellers, simple shops, multi‑site or multi‑country platforms, stores in French or multiple languages, for B2B as well as B2C clients. Every need deserves its own solution.
Based on your requests and a market analysis, we support you and guide you in the co‑design of your future sales system: unique and custom. We work with you on customer journeys and define the features to include. We document everything in a detailed functional and technical specification, to deliver a project fully aligned with your aspirations.
And since needs can change, we always plan modular, evolutive solutions, in an environment that can grow with your business. Our quality‑processes ensure the best for your site, at every stage of its life.
A personalized customer experience
At DBM, we’re capable of designing both simple and complex solutions, that interconnect with your ERP, CRM or PIM systems. We also have strong expertise in the logistical challenges you might face, such as:
- Managing multiple warehouses
- International shipping
- Handling fresh or perishable goods
Additionally, we address your e‑commerce project with a cross‑channel or even omnichannel marketing approach, possibly combining click & collect, online reservation, … to ensure your customers a smooth, comprehensive experience.
Designing your customers’ favorite store
Who are your prospects? What are their habits? And how do they consume your products or services?
We answer all these questions to optimize the customer experience and make your site their favorite shop. We have real expertise in commercial animation methods which can be implemented to maximize sales:
- Cross‑selling
- Handling abandoned carts
- Welcome packs
- Loyalty programs
- Etc.
On the technical side, the hosting we offer is scaled to meet your current and future needs, capable of absorbing increases in traffic and sales easily. It’s also possible to boost infrastructure during key periods, marketing campaigns, etc.
A solution we master for every need
Make your e‑shop live and grow
Once your store is live, sales can begin. And we stay by your side.
First, we train you for a fast take‑over of your platform. And since DBM is Qualiopi certified, this training may be covered by your OPCO.
We also support you as agreed in running your online commerce until you reach your goals, and even beyond: KPI analysis, launching retargeting campaigns, continuous optimization of customer journeys and performance, strategic road‑mapping, webmarketing and marketing automation.
